Field Engineer L1 & L2
Axiom Technologies is an Australia based entity with the history of providing Managed IT solutions to medium to large scale enterprises globally. Please visit our website for more information about what we do at www.Axiomtechnologies.Com.
Axiom Technologies is an Equal Opportunity Employer and encourage applicants from all backgrounds and gender to apply, including, Aboriginal and Torres Strait Islander candidates.
Ensure all servicing and maintenance activities are completed in an accurate, timely and professional manner
Technical support to customers on installation, training, preventative maintenance on equipment and products provided by the company monitoring schedules
Inspecting equipment and technologies
Resolving onsite malfunctions
Train customers on the operation and use of products.
Ensure proper maintenance of onsite equipment
Overseeing equipment maintenance,
Troubleshooting, and supporting overall project objectives.
Coordinate with other employees to maintain company equipment
Draft and submit reports
IT Skills and Experience
Degree preferred however professional experience will be considered in lieu of a degree
An extensive knowledge on Microsoft Windows XP, 7, 8.1, and 10 desktop repair
Sonicwall experience configuring and troubleshooting network flow
Ability to troubleshoot server and hardware issues in a timely manner with minimal assistance
Excellent knowledge of personal computers, networks, operating systems and hardware
Requires analytical and problem solving skills to analyze data, do research, diagnose and solve problems
Demonstrated ability to work effectively with others, particularly in teams
Ability to handle stressful and/or difficult personal interactions appropriately
Ability to understand business impact and prioritize issues and projects accordingly.
Adaptable with an ability to thrive in a dynamic environment
Flexibility to work various shifts (8 to 12 hours), overtime, stand-by, on-call, holidays, etc., when required( Assistance required at 24*7)
Requires a valid AU Driver?s license and possession of 4 wheeler or similar to perform hand &
feet Support with an ability to travel extensively
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to firstname.lastname@example.org