Guest services host merlin entertainments group auckland city auckland
Auckland City, AucklandGuest Services HostSEA LIFE Kelly Tarlton?s AucklandAre you looking to take customer service to new heights? How would you like to spend your day in one of Auckland?s most iconic tourist attractions? If this sounds good to you then we have the ideal role for you. We are currently looking to recruit a part time Guest Services Host to join our fantastic team at SEA LIFE Kelly Tarlton?s, Auckland. About the RolesAll of our roles are focused on ensuring that our guests are having the most amazing experiences, and here at Merlin we have a real focus on FUN!!Guest Services Host Our Guest Services hosts are the friendly welcoming faces working in our operations team. Ensuring that all guests receive the best customer service from start to finish this role is about making sure the guest receives the best welcome possible into our iconic and historic attraction. This position is for every Saturday and Sunday, with the potential for more shifts during the school holidays. About YouThe ideal candidate for this role will have a passion for guest experience with a focus on fun. They will be proactive in their approach to customer service with a positive attitude towards interaction with our guests and upselling techniques. Previous experience in a similar role is a plus, but a desire to work in the entertainments industry is essential. The ideal candidate must be available to work on weekends. Excellent spoken English and confident presentation skills are all required. Experience or knowledge about marine animals is favourable but not essential to the role. About UsWe are MERLIN ENTERTAINMENTS, Europe?s Number 1 and the world?s second-largest visitor attraction operator. Merlin operates 106 attractions, eight hotels and three holiday villages in 23 countries and across four continents. We aim to deliver memorable and rewarding experiences to our 54 million visitors worldwide, through our iconic global and local brands, and the commitment and passion of our managers and more than 26, 000 employees. Why do we do it? For the love of FUN!!!!!!SEA LIFE Kelly Tarlton?s Auckland is an iconic Auckland attraction and gives a totally unique working experience ? working alongside penguins, sharks and fish! The Aquarium is made a great experience by our team who endeavour to make every part of the guest experience friendly and informative. Our team has a variety of roles from admissions to guest experiences to tour guides and if you?re passionate about creating memorable experiences for all our visitors then we want to hear from you. So if you are a team player who is vibrant and passionate about educating guests and creating memorable experiences in a great company and team who Love What We Do, we want to hear from you!