Wellington / New Zealand Job Type:
Permanent Work Type:
Full Time Category:
We are looking for an experienced hospitality supervisor to lead our fun and friendly hospitality team on-board.
About the role:
This hospitality role is like no other! You will be overseeing the day to day operations of our on-board passenger services and leading our customer focused hospitality team to ensure our guests receive a great service across the Cook Strait.Along with supervising our hospitality crew you will be:
Mentoring, developing and training staff
Preforming administration duties, including overseeing rosters
Taking part in weekly on-board emergency drillsThis is a live on-board position working 7 days on followed by 7 days off (including public holidays and weekends).About you:
To be successful in this role you will be a proven leader with at least 3 years\ ' experience leading and motivating a hospitality team.
We make health and safety a priority and our crew contribute to the general safety of our passengers which means you must be confident to manage our team and passengers during an emergency.Most importantly, you\ 'll love working with people - you\ 'll be interacting with people from all walks of life and travellers from all over the world.Additionally, you will:
Have a Duty manager\ 's certificate and a strong understanding of NZ\ 's liquor licensing laws
Be able to build rapport quickly (you will work closely with our deck crew and terminal staff)
Have experience in complaint resolution and excellent problem-solving skills
Be tech savvy, self-motivated and organisedIf this role sounds like it\ 's perfect for you and you are looking to join a dynamic organisation, then we want to hear from you, please